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How it works

Step-by-step tutorials

Simple, plain-language guides for every part of hosting — from creating your first event to using AI design tools.

Start an eventRead the FAQ

Getting started

The basics — for everyone.

Create your account

Everyone
  1. Click Sign up in the top-right corner.
  2. Enter your email and pick a password. You're in — no credit card needed to start.

Create your first event

Everyone
  1. From the dashboard, click Create New Event.
  2. Add a name, date, time, and location.
  3. Pick a theme or leave the default. Save the draft.
  4. When you're ready, click Publish — your invite link is live.

Share your invite link

Everyone
  1. Open your event page.
  2. Click Share and copy the link.
  3. Paste it into a text, email, or social post. That's it — guests don't need an account.

Track RSVPs

Everyone
  1. Open your event and click the Guests tab.
  2. You'll see who's coming, who declined, and who hasn't responded yet.
  3. Counts update in real time as guests reply.

Managing guests

Available on Whisper and above.

Add guests manually

Whisper & above
  1. Open your event and click the Guests tab.
  2. Click Add guest.
  3. Type their name and email (phone is optional for SMS reminders).
  4. Save. They'll receive their invitation right away.

Import guests from a spreadsheet

Whisper & above
  1. In your Guests tab, click Import.
  2. Download the template (or paste your own list with name and email columns).
  3. Upload the file. Review the preview.
  4. Click Confirm — everyone gets added at once.

Send email invitations

Whisper & above
  1. Open your event and click Invite.
  2. Pick who to send to (everyone, or a selection).
  3. Customize the message or leave the default.
  4. Click Send. Guests can RSVP with one click.

Send SMS reminders

Whisper & above
  1. Open your event and click Reminders.
  2. Choose SMS and pick the guests to nudge (must have phone numbers).
  3. Write a short message (or use a template).
  4. Send now or schedule for later. Guests can reply STOP to opt out.

Design & customize

Available on Host and above.

Turn on the Photo Wall

Host & above
  1. Open your event and click Photo Wall.
  2. Toggle it on. A QR code appears — print it or show it on screen.
  3. Guests scan and upload photos from their phones — no app needed.
  4. Photos appear in a live slideshow you can put on the big screen.

Customize your event branding

Host & above
  1. Open your event and click Design.
  2. Upload your logo or pick a theme.
  3. Set colors and fonts.
  4. Save — your invitation, RSVP page, and thank-you cards all match.

Send announcements

Whisper & above
  1. Open your event and click Announcements.
  2. Write your update (venue change, timing, weather note, etc.).
  3. Pick delivery: email, SMS, or in-app — email and SMS require Whisper or above; in-app is free on every plan.
  4. Send now or schedule.

Day-of toolkit

Available on Atelier.

Build a seating chart

Atelier only
  1. Open your event and click Seating.
  2. Add tables and set how many seats each holds.
  3. Drag guests from the sidebar onto seats.
  4. Use Split to separate parties, Lock to keep tables fixed, and Shuffle to randomize the rest.
  5. Export to PDF when you're happy.

Use check-in on event day

Atelier only
  1. Open your event on your phone and click Check-in.
  2. Point your camera at each guest's QR code (from their invitation).
  3. Tap to confirm — arrivals show live for your team.

AI features

Available on Atelier.

Use the AI Design Studio

Atelier only
  1. Open Atelier Studio from the main menu.
  2. Describe the invitation or thank-you card you want (e.g. "garden wedding, sage green, watercolor").
  3. Pick a style. The AI generates several options.
  4. Refine, save to your event, and export as PDF or image.

Use AI Polish on announcements

Everyone
  1. Start writing an announcement.
  2. Click AI Polish.
  3. The AI rewrites it — accept, tweak, or try again.

Use Recommendations

Everyone
  1. Open your event dashboard.
  2. Look for the Recommendations panel.
  3. It suggests next steps: reminders to send, thank-you cards to send, and more, based on your event's dates and RSVPs.
  4. Click any suggestion to act on it.

Vendor Hub

Available on Host and above.

Create a Request for Quotation (RFQ)

Host & above
  1. Open Vendor Hub and click New RFQ.
  2. Describe what you need (catering, florals, DJ, etc.), your date, and your budget range.
  3. Pick vendors to invite, or let us broadcast to matching pros.
  4. Send. Bids come back in your inbox.

Review vendor bids

Host & above
  1. Open Vendor Hub and click your RFQ.
  2. See each bid side by side — price, timeline, portfolio, reviews.
  3. Message a vendor to ask questions.
  4. Accept the one you like — the others are automatically notified.

How vendors get verified

Host & above
  1. Vendors submit business info, portfolio, and reviews.
  2. Our team reviews their profile and confirms they're real.
  3. Verified vendors get a badge you'll see on their profile and bids.

Billing & account

Managing your plan.

Upgrade your plan

Everyone
  1. Go to Profile → Billing (or click any Upgrade button).
  2. Pick your new tier and billing cycle (monthly, yearly, or one-time).
  3. Confirm payment. Upgrades unlock immediately — you pay only the prorated difference.

Cancel your subscription

Everyone
  1. Go to Profile → Billing.
  2. Scroll down and click Cancel subscription.
  3. Confirm. You keep access until the end of the period you paid for. Nothing gets deleted.

Request a refund

Everyone
  1. Refunds are available within 24 hours of purchase if the plan hasn't been used.
  2. Go to the Contact page and ask for a refund with your order details.
  3. See the full policy at the Refund Policy page.

Manage your payment method

Everyone
  1. Go to Profile → Billing.
  2. Click Manage payment method — opens your secure billing portal.
  3. Add a new card or update your existing one. Changes save automatically.
Still need help?

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Check the FAQ for common questions, or send a note — a real human replies.

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